Shipping policy
Shipping terms
We deliver to Germany and 18 other EU countries. Shipping costs (incl. VAT):
Deliveries within Germany
Shipping within Germany costs €4.90. From an order value of €50.00, delivery within Germany is free of shipping costs.
Deliveries to other EU countries
We deliver to Austria, Belgium, Bulgaria, the Czech Republic, Denmark, France, Greece, Hungary, Italy, Luxembourg, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden. Shipping costs depend on the weight of your order:
- up to 350 g (for example one 250 g bag or the barista brush): €6.90
- up to 1 kg (for example two or three bags): €9.90
- over 1 kg: €17.90
You see the exact cost at checkout once you have chosen your country.
Delivery times
Unless a different period is stated on the product page, orders within Germany are delivered within 3 to 5 working days, and orders abroad within 5 to 10 working days after the contract is concluded (if advance payment was agreed, after the time of your payment instruction). Please note that there are no deliveries on Sundays and public holidays. If you order items with different delivery times, we ship them together in one parcel unless we have agreed otherwise with you. The delivery time is then set by the item with the longest delivery time in your order.
